Business Impact
78%
AI Resolved Tickets
< 2s
Avg Response Time
-60%
Support Costs
"Forget stupid decision-tree chatbots. Supporta Bot understands customer intent thanks to advanced Natural Language Processing (NLP). It processes complex PDF files, order histories, and company knowledge bases to give precise answers, even processing refunds or tracking shipments autonomously. When the situation is critical, it seamlessly hands off the chat to a human operator, transferring all the context."
Core Features
Omnichannel integration (WhatsApp, Website, Telegram)
Long-term conversational memory
Automatic L1 and L2 ticket resolution
Sentiment analysis for priority escalation
Support for over 40 languages
Strict adherence to company policies (zero hallucinations)
Tech Stack
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